
Store policy
Customer Care
If you need to contact me for any reason, please send an email to brittanyspaynter@gmail.com or fill out the form below.
Privacy & Safety
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Personal information we collect:
When you visit this Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card, PayPal, Google pay, Apple pay, etc.), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
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Payment Methods
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- Credit / Debit Cards
- PAYPAL
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Returns/Exchanges
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We DO NOT offer returns or exchanges on any of my products unless the item arrives damaged or does not meet the item description.
Please contact us if items received from one of our printing partners (prints, mugs, etc.) have any issues and we will reach out to them directly.
Eligibility for Refunds and Exchanges
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You must contact us within 14 days of receiving your item to report damage.
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The item must be in the original packaging.
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To complete your return, we require your order number and photographs of the package and damaged item.
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If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
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We DO NOT do exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping
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Please wait to send item back until you speak with us so we can determine if an item requires you to ship it back to us.
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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Please see, we cannot guarantee that we will receive your returned item.
Classes
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Classes will receive a full refund if cancelled greater than 30 days before the first day of the class.
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Classes cancelled less than 30 days before the class are only eligible for a refund IF the spot is filled by another student.

